Refund and Cancellation Policy
Booking in advance gives a hassle-free solution for everyone but sometimes unfortunately there may be a chance that booking may need to cancel. Cancelling booking may somehow be confusing as the number of hotel booking sites have rapidly grown. As there are many different policies, so it is recommended to everyone to read the small print instruction before booking the hotel room to ensure that they will not pay any extra fees when cancelling the booking.
These days, websites allow everyone to review the cancellation policy of the hotel before booking. First read out this policy and book hotel rooms accordingly. Many sites also give free cancellation in two manners:
1) No charges apply on cancelling hotel booking up to a certain period of time before the check-in date. After that period, a certain percentage of the booking amount is charged on the customer.
2) It may also mean that booking website done not charge any fee but the hotel will. In that case, customers need to clear the doubt. Call the customer support help line given at the website so that it can be clear which cancellation policy applies on their booking.
STARiHOTELS’ simple cancellation process will give its customers a surely relief and fast refunds. Online refunds for bookings usually take 7-10 working days. Customers can cancel their booking online or can call on company’s website number. Support team will instruct the refund process.